Why your and everyone else’s – customer service stinks Sometimes you need to go online to search for how to do things because you can’t figure out how to do it in the increasingly complicated and changing products you use. Conversational systems help users get what they want out of products by bypassing these UI...
Category: <span>AI News</span>
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Using enterprise intelligent automation for cognitive tasks
RPA vs cognitive automation: What are the key differences? By augmenting human cognitive capabilities with AI-powered analysis and recommendations, cognitive automation drives more informed and data-driven decisions. Its systems can analyze large datasets, extract relevant insights and provide decision support. Through cognitive automation, enterprise-wide decision-making processes are digitized, augmented, and automated. These tools can port...
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AI in Finance: The Double-Edged Sword Redefining Financial Services
Five generative AI use cases for the financial services industry Google Cloud Blog You can foun additiona information about ai customer service and artificial intelligence and NLP. Transformers form the basis of the large language models we know today and represent a significant improvement over previous architectures in their ability to understand and generate human...